CHANGE MANAGEMENT: LEADERSHIP COMMITMENT

As we have seen, achievement of your strategic objective requires the commitment of every employee in your organization, and a willingness to support this engagement throughout the organizational transformation.

Your organization's leadership must accept responsibility to marshall all required resources and align maximum effort and energy toward reaching the stated objective.  This responsibility includes the following...

• Commitment to enable the workforce
• Establish the strategic objective and follow through
• Define business outcomes, expectations, and performance measures
• Model and reinforce desired behaviors
• Develop and implement a communication strategy

The commitment from leadership must be consistent and sustainable over the duration of the transformation.  Leadership must also recognize the need for agility and decisiveness during periods of change.

Next: Change Agility